Privacy Policy
Effective Date: March 31, 2026
1. Information We Collect
Account Information
When you register for a GRADEguru account, we collect your name, email address, and password (stored in hashed form). If you register on behalf of an institution, we may also collect your institutional role and affiliation.
Contact Form Data
When you submit our contact or demo request form, we collect your name, email address, institution name, role, and any message you provide.
Usage Data
We collect information about how you interact with the platform, including blog articles you view, reactions (likes/dislikes), and general browsing patterns to improve your experience.
Local Storage
We use browser local storage to maintain your authentication session (token and user profile). No cookies are used for tracking purposes.
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve the GRADEguru platform • Authenticate your identity and manage your account • Respond to your inquiries and demo requests • Send relevant communications about the platform (only with your consent) • Analyze usage patterns to enhance the user experience • Ensure the security and integrity of our services
3. Data Storage and Security
Your data is stored on secure, cloud-hosted databases. Passwords are hashed using industry-standard bcrypt encryption and are never stored in plain text. We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data only in the following circumstances:
• With your explicit consent • To comply with legal obligations or valid legal processes • To protect the rights, property, or safety of Innovgeist, our users, or the public • With service providers who assist in operating the platform (under strict data protection agreements)
5. Your Rights
You have the right to:
• Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your account and associated data • Withdraw consent for communications at any time • Export your data in a portable format
To exercise any of these rights, please contact us at the email provided below.
6. Third-Party Services
GRADEguru may integrate with third-party learning management systems (LMS) and academic tools as part of pilot engagements. Data shared with such integrations is governed by the respective agreements between the institution and GRADEguru.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your data within 30 days, except where retention is required by law.
8. Children’s Privacy
GRADEguru is designed for use by higher education institutions and their staff. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected such data, we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our contact page or visit innovgeist.com.